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The term Information Architecture (IA) was coined by
a brick-and-mortar architect Richard Wurman in the early 1970s as a
profession of “gathering, organizing, and presenting information.” The
World Wide Web accelerated the information explosion and created the
real needs for the profession to help more people find and manage useful
information
online. Similarly, User Experience (UX), a term first used by Don
Norman at Apple Computer in the 1990s, grew exponentially along with the
web.
Our revised third edition positions IA and UX design are two
sides of the same humancentered design (HCD) coin. IA is associated with
taxonomy, metadata, thesaurus, and other “information findability”
related tasks that often happen behind the scenes, along with labeling
and defining channels for information access. UX design is responsible
for the vision and design solutions that people interact with and
experience.
The authors believe that the continuous evolution of the
information spaces supported by the web, cloud, and Artificial
Intelligence (AI) technologies makes it possible to deliver ever more
sophisticated interactions and user activities. The increasing
importance of large language models (LLMs) and Generative AI (GenAI)
have had profound impacts on work, play, and society at large. UX and AI
converge in human-centered AI (HCAI), with the responsibility to make
AI work for people. This requires a team effort including data
scientists, machine learning engineers, developers, product owners,
graphic designers, user researchers, and many more.
Convergence calls
for higher level of seamless collaboration among all the disciplines,
but it does not eliminate the need for dedicated IA and UX work.
Instead, this work spreads from traditional web design to digital
devices, apps, medical devices, automobiles, and many other places. IAs
and UX designers are part of the team determining the
business and UX strategy, based on user needs and business goals, and making sure the strategy gets
Categories:
Computers - Computer Graphics & Design
Content Type:Books
Year:2025
Edition:3rd
Language:english
Trang: 175
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